im a license owner, but my account status has been changed back to pending and i can longer access my files. i have been trying to get in touch with support via mail and phone since wednesday, but i cannot get through. i need those files for work
Dear user,
Our team has contacted you last week and this morning via email, can you please check your spam folder. You can also try writing directly to Amy Hannon <hannon@ecoinvent.org>, she is the one trying to get in touch.
Best regards,
Lucia Valsasina, Project Manager, ecoinvent Association
Dear Lucia,
thanks, the replies were hidden in Spam and the problem has now been solved